Call Center CRM Dashboard
Description:
An integrated CRM solution for call center agents and supervisors to manage customer interactions, call logs, ticket escalations, and follow-ups efficiently from a centralized dashboard.
Key Features:
- Agent login and role management
- Customer database with search and history tracking
- Call log entry with call reason, status, and follow-up date
- Auto-ticket generation for unresolved issues
- Supervisor dashboard with agent productivity metrics
- Notes, tags, and priority level assignment
- Integration with VOIP system APIs (mocked for project use)
Tech Stack: Frontend (HTML, CSS, JS), Backend (Java or PHP), Database (MySQL)
This Course Fee:
₹ 1599 /-
Project includes:
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Customization
Fully
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Security
High
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Performance
Fast
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Future Updates
Free
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Total Buyers
500+
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Support
Lifetime
Secure Payment:
