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Chatbot for Internal Helpdesk

Description:
An AI-powered chatbot integrated into an internal web portal or desktop app to assist employees with common IT issues, HR queries, and documentation requests. It reduces workload on helpdesk agents by answering FAQs and raising tickets if needed.

Features:

  • Natural language processing (NLP) support
  • Predefined answers for FAQs (printer issues, leave policy, etc.)
  • Integrated ticket generation for unresolved queries
  • Option to connect with a live agent
  • Chat history and sentiment tagging
  • Dashboard to monitor chatbot effectiveness

Tech Stack:
Frontend: HTML, CSS, Bootstrap, JavaScript
Backend: Python (Flask/Django) with NLP using Rasa or Dialogflow
Database: MongoDB or Firebase

This Course Fee:

₹ 1699 /-

Project includes:
  • Customization Icon Customization Fully
  • Security Icon Security High
  • Speed Icon Performance Fast
  • Updates Icon Future Updates Free
  • Users Icon Total Buyers 500+
  • Support Icon Support Lifetime
Secure Payment:
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