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Complaint Escalation Management System

Description:
An internal tool for organizations or municipal bodies to manage complaints and automatically escalate them based on time or priority. Ensures timely resolution with a defined workflow.

Core Features:

  • Complaint submission by users
  • Admin panel to assign complaints
  • Auto-escalation if unresolved within SLA
  • Email/SMS notifications
  • Status tracking and resolution remarks

Tech Stack:
Frontend: Angular
Backend: Node.js + Express
Database: MongoDB

This Course Fee:

₹ 1799 /-

Project includes:
  • Customization Icon Customization Fully
  • Security Icon Security High
  • Speed Icon Performance Fast
  • Updates Icon Future Updates Free
  • Users Icon Total Buyers 500+
  • Support Icon Support Lifetime
Secure Payment:
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