Complaint & Grievance Redressal Portal
Project Overview:
This portal is designed for institutions or organizations to manage and address complaints, feedback, and grievances submitted by users (students, employees, or citizens). It aims to streamline the grievance-handling process and increase transparency and accountability.
Modules:
- User Module: Register/login, submit complaints, track status, receive updates.
- Admin Module: View/manage complaints, assign to departments, update status, respond to users.
- Department Panel: Review complaints forwarded by admin, provide resolutions.
- Analytics: Dashboard to display complaint trends, department-wise issues, resolution time.
Key Features:
- Role-based access control
- Real-time notifications
- File attachment support
- Complaint categorization
- Resolution history tracking
Tech Stack:
Frontend: HTML, CSS, Bootstrap, JavaScript
Backend: PHP
Database: MySQL
This Course Fee:
₹ 1499 /-
Project includes:
-
Customization
Fully
-
Security
High
-
Performance
Fast
-
Future Updates
Free
-
Total Buyers
500+
-
Support
Lifetime
Secure Payment:
