
Complaint Ticket System for Office
Description:
An internal complaint or request management system for offices where employees can raise tickets related to IT issues, facility requests, or HR queries. Tickets are tracked, categorized, and assigned to relevant departments.
Key Features:
- Employee login with role-based access
- Ticket creation and status tracking
- Auto-assignment to respective departments
- Admin dashboard with reports and SLA tracking
- Email notifications for updates
Tech Stack:
Frontend: Angular
Backend: Django
Database: PostgreSQL