Why Choose This Project?

Travelers expect instant assistance, and a Travel Booking Chatbot offers 24/7 customer support for booking flights, hotels, buses, or complete travel packages—all via natural conversation. It reduces manual load, improves user engagement, and provides a modern edge to traditional booking platforms.

This project is ideal for students passionate about AI, NLP, UX, and automation in the travel industry.

What You’ll Get

• Full Source Code (Frontend + Backend)

• AI-powered Chatbot with Booking Capabilities

• User-friendly Interface for Web/Mobile

• Booking Options: Flights, Hotels, Buses, Packages

• Admin Dashboard for Managing FAQs and Travel Listings

• NLP Integration for Smart Query Handling

• Conversation History & Booking Summary

• API Integration with Travel Services (Optional)

Working Flow

1. User lands on website or mobile app

2. Chatbot welcomes user and offers options (e.g., "Book flight", "Find hotel")

3. User types natural language queries like “Book a flight from Mumbai to Delhi next Monday”

4. Bot extracts entities (origin, destination, date) using NLP

5. Presents options, confirms booking, and sends summary

6. User can pay, modify, or cancel booking through chat

Key Features

User Side

• Conversational interface (Type or Click options)

• Search and book flights, hotels, or trips

• View previous bookings or status updates

• Cancel, reschedule, or edit bookings via chat

• Receive booking receipts and confirmations

Admin Side

• Secure admin login

• Add/Edit/Delete available travel options (flights, hotels, etc.)

• Train bot with new FAQs or responses

• Monitor chatbot performance and logs

• View user booking history

Chatbot Capabilities

• Intent Recognition: Book flight, cancel booking, get help, etc.

• Entity Extraction: Cities, dates, number of travelers, preferences

• Small Talk: Casual interaction like greetings or thank yous

• Fallback Responses: Handles unexpected queries with suggestions

Technology Stack