
Water Supply Complaint System
Introduction:
This system is designed to register and track complaints related to water supply in residential or municipal areas. It promotes efficient issue resolution and accountability.
Modules:
- User Registration & Login: Citizens register to lodge complaints.
- Complaint Filing: Users can file issues like leakages, contamination, etc.
- Admin Panel: Officials assign and track complaint resolution status.
- Status Notifications: Users receive SMS/email updates on resolution stages.
Features:
- Complaint ID generation.
- Priority marking (urgent/general).
- View complaint history.
- Filter complaints by area or issue type.
Tech Stack:
- Frontend: HTML, CSS, JavaScript
- Backend: Java (Spring Boot)
- Database: MySQL